Contact PhotoPass
We're Here to Help
Have a question about your passport or visa photo? Need help with an order, a refund, or technical support? Our team is available 24/7 and responds to most inquiries within 2 hours.
Send Us a Message
Fill out the form below and our support team will get back to you as quickly as possible. For urgent issues, use our live chat for immediate assistance.
Email Support
For general inquiries, order help, and refund requests: support@photopass.com
For press and media: press@photopass.com
⏱️ Response within 2 hoursLive Chat
Chat with our support team in real-time. Available 24/7 for immediate assistance with your passport or visa photo.
⚡ Typically responds in 2-3 minutesHelp Centre
Browse our comprehensive knowledge base for instant answers to common questions about passport and visa photo requirements.
Visit Help Centre →Our Office
PhotoPass Inc.
100 Market Street, Suite 400
San Francisco, CA 94105
United States
Frequently Asked Questions
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